RETURNS POLICY

Our utmost priority is ensuring 100% customer satisfaction.

We proudly offer a 100% money-back guarantee for all products that arrive defective or damaged due to shipping.

Returns

Our return policy extends for 60 days from the date your purchase is delivered. If 60 days have elapsed since the arrival of your purchase at your address, regrettably, we cannot process a refund or exchange.

To qualify for a return, your item must remain in the same condition as when you received it, including its original packaging.

To initiate your return, we require an email receipt or any other form of proof of purchase.

Refunds (if applicable)

Upon receipt and inspection of your return, you will receive an email notification confirming the receipt of your item. Additionally, you will be informed of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and the credited amount will be applied automatically to your credit card or original method of payment.

Late or Missing Refunds (if applicable)

The posting of your refund may require some time. If you haven't received your refund within two weeks, kindly reach out to us at Contact@triazadesigns.com.

Exchanges (if applicable)

We exclusively replace items within the initial 60-day period if they arrive in a defective or damaged condition. Should you need to exchange an item for the same product, please send us an email at Contact@triazadesigns.com.

Shipping

To commence the return process for your product, please contact us at Contact@triazadesigns.com. Simply inform us of your intent, and we will promptly provide a return address.

You will be responsible for covering the shipping costs associated with returning your item. Please note that shipping costs, including those for initial delivery to customers and return shipments, are non-refundable.

The time required for your exchanged product to reach you may vary based on your location.

We strongly recommend considering a trackable shipping service or purchasing shipping insurance when returning items. This precaution ensures the safe and traceable return of your item to us. Please be aware that we cannot guarantee the receipt of your returned item without such measures in place.

Should you have any further inquiries regarding returns, please do not hesitate to contact us at Contact@triazadesigns.com.