WARRANTY
We offer a 5-year warranty on all faucets and sinks, which covers:
- Damaged items during shipping.
- Leaking items or parts.
- The durability of the finish on all items.
- Products not matching the descriptions or images.
If you encounter any of these issues, please don't hesitate to contact us at Contact@triazadesigns.com.
To address the problem, simply provide us with an image or video showcasing the issue, along with a brief description. We will promptly send you replacement parts at no cost to resolve the problem, or you can opt for a complete refund of your purchase.
Please be aware that items damaged during installation are considered a special case. Exercise caution during the installation process to avoid any damage.
For installation guidance, refer to the straightforward video instructions available on TRIAZADESIGNS' YouTube Channel. If you require further assistance, please contact us at Contact@triazadesigns.com, and we'll provide all the necessary support. Applying excessive force during installation can lead to damage, so it's crucial to handle the process with care.
For returns unrelated to the aforementioned cases, you have a 60-day window to return the items for a full refund.